Today was my 20th or 30th visit to Cioconat Lounge in Barnes place. Because I always loved the food and the customer care you receive.

http://www.cioconatlounge.com/

But Today!!! it was so appalling and embarrassing!

I went there with my family today. We were there by 9 PM for the dinner, ordered some simple menu. We waited and waited... to 10.15 pm, after 1.15 hours of the order... still the food was not served. Staff seems ignoring and don't care .... not bothered... I went ask the desk when I can expect the food... we may take some more time ( 5 more minutes) . around 10.30 Pm food was served... with lot of spice in it... I have no idea how come suce exceptional service of this place went down from top 10 to bottom 0...

I myself has recommended this place to many of my friends. Brought many my friends here.. Now... I feel bad ... as I don't know how their personal experience would have been. Sorry folks..

Cant recommend this place anymore. .... Not advisable... I think the evening staff are pathetic.. not good! not good! not good ! despite being a regular customer .. I had a terrible experience today..