Heladiv Tea Club

Colombo Fort, Colombo

Coffee Shops Fine Dining Cafes

55 reviews

Anonymous's Review ‹ Back to Heladiv Tea Club

Anonymous User

Wanted to write about a very unsavory experience me and two of my friends had one Saturday last month. We ordered a pitcher of "Blue Margarita" (@LKR.3000/- without taxes) only to be served with no more than 3/5ths (just a little more than half) of a pitcher which was smaller than normal. To add to the problem, there was salt mixed in (which made it undrinkable). Upon complaint, initially they added chipped ice (which needless to say made matters worse). Finally, when we spoke to the manager we were informed that that was the equivalent of 6 drinks, and since there was extra alcohol, the quantity was reduced due to costs. Upon informing him that there was salt which made it undrinkable and that we wished to return it, he not only refused but insulted us as not knowing what a pitcher was, and went on to vehemently challenge our observation on the mixed in salt. Finally, we returned the "pitcher" (minus our sample sips) and paid and left. Very very unsavoury experience which soured our night.