Hot Wok Restaurant
37, Galtotamulla, Yakkala, GampahaFacilities
- Dine-In
- Happy Hours
- Pure-Vegetarian
- Outdoor Dining
- Live Performances
- Wifi Internet
- Smoking Area
- Serves Halal Food
- Credit-Cards
- Take-Away
- Delivery Available
- Parking Area
- Family Friendly
- Bar Available
- Airconditioned
- Buffet
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Shameful Customer Service!!! I went to Hot Wok to have lunch. Since I was in a hurry to get back home, I ordered from the set menu. The guy at the counter said it will take 15 mins max, so I made the payment. I had to wait there 45 mins for food to arrive. Had to inquire several times, each time he would say another 5 mins. Even customers who arrived after me had theirs before me and left. Finally when I got the food, the counter guy would say "here is your stuff". He didn't had the simple courtesy to say sorry. When I questioned his behavior, he said it's normal, why can't you wait for 10 mins??. These people are treating the customers like their debtors. A rubbish place...The owners need to take this seriously and teach their staff how to treat customers.
I ordered sizzling bean curd,hot butter mushrooms coleslaw salad at 5:30 pm and informed that I'll be collecting the Meal by 7 pm. Here I'm still there from 7pm more than an our. Now only they are preparing the meal. Worst service ever!!
They got yummy Set menus. . . . . :) but their service crew is bad I think. . any ways Nice place to have worthy foods around Gampaha and yakkala
I don't know how they serve now I last visit that place about a year back. I ordered a chop suey rice from them and they serve me a plate of chop suey which stinks so much I can't even bring that up to my mouth to have a taste. Funny thing is when me and my wife complaint to the staff they said it's normal. I was furious and left the place after paying and never to return to this shitty place never again
Food is good ,place is bit gloomy.in general sri lankan resturents are not good in customr service.
This is Really good! Awesome foods! I love this.I wish you a all the best and meaningful future! May triple Jems bless you!