Sri Lanka is known for the best service and hospitality in the whole of Asia HOWEVER it saddens me to say Agra reflects none of the above.

I wish I could comment on the food but unfortunately our shocking experience from the staff at Agra inc the Manager, had forced us to have to ignore the food or the lack of it from what we had ordered. From the out set the staff were extremely rude, non hospitable and at times had totally ignored me and my girlfriend. After having had enough of the constant bad treatment we had asked for the bill to leave in a polite manner only to be confronted with anger and over charging for what we had ordered. A complaint was then followed up with the manager who was unwilling to hear the situation from a customers point of view and had told us to pay the bill which was over charged and then "LEAVE" !!! You will have to take my opinion on this, but he was the most incompetent manager I have ever had the misfortune of meeting, which may be a good indication for the attitudes of some of the staff. After having walked the manager through a simple calculation and explination of the over charged bill I had decided to leave with less money in my pocket than expected as I seemed to be getting no where with reasoning with stupidity.

1. Rude waiters
2. Incorrect order taken
3. Over charged bill
4. Incompetent Manager (Me being a Brit it was easy to see why a ex pat CHAV has ruined not only our experience but im SURE inevitably this restaurant some day too)